Frequently Asked Questions

Here are some frequently asked questions and answers:

No 1 Question we get:
I just want a romantic low priced week for my wife and I to get away and be warm and have lots of fun how much would it cost ?

Answer
1 week Junior Suite rental = 450$
2 adults All-Inclusive fees for a week =50$*2 adults * 7 days = 700$
Total = $1150, its just $575 per person, plus your airfares.

Some other questions we get are :

- Where is the resort located ?

Lifestyle Holidays Vacation Club is located near Puerto Plata, on the north coast of the island known as Cofresi Beach. The jewel on the Amber Coast is Cofresi Beach, a true world-class vacation spot. Named for the fabled caribean pirate Roberto Cofresi, Cofresi beach is often called The Beach Lovers Beach because of its waiving palm trees, unspoiled expanses of golden sand, reefs with colorful fishes and beautiful mountains views.

- What’s the benefit of booking with you and being a VIP guest

The most advantage of booking with us is that we can offer you any accommodation types available at resorts (travel agencies like Cheapcaribbean and others can offer you only Junior suites) at the cheapest prices you can find ANYWHERE! Its guarantied! if you will find any cheaper rate that we offer, we will match the price and give you 10% discount on it! All our clients will be VIP Guests of resort no matter witch type of accommodation they book. You will have access to all VIP Services offered by resort :

- VIP World Complex

- VIP Gourmet Restaurants

- VIP Beaches with Sushi and Sashimi bar and bars serving top international branded beers, liquors, spirits, wines and Champagne, cocktails etc

- VIP Cafe – bars serving top international branded beers, liquors, spirits, wines and Champagne, cocktails etc

- VIP members only lounge area in disco ( cash bar only the disco is the only place in the resort that you would pay for a alcoholic beverage )

- Free Internet access in Villas reception and free Internet access with your Laptop available at VIP World

- Free airport transfers to and from Puerto Plata

- 30% off all treatments at the Metamorphosis SPA and Kin Ha Spa ( free use of Kin Ha Spa facilities for Executive Spa Suite bookings)

- Ability to request booking of particular villa # or Suite #

- Priority booking of specialty a-la-carte restaurants

- Invitations to VIP Welcome party night with entertainers, dancers, elaborate buffet, fireworks (every Monday)

- Invitations to VIP Party at Casino and Bravissimo Show (every Thursday)

- Exclusive members only excursions (fees apply)

- FREE round of golf one per person per stay at the 9-hole Laos Mangos Executive Golf Course in Costatambar with transportation to and from the course included.

- Non-motorized water sports including windsurfing, kayaks, boogie boards & snorkeling

- Use of fitness center

- FREE Intro scuba lessons in main pool

- GOLF CART, you get the use of a golf cart ( at no additional charge ) with your stay in a Villa as our guest. ( one cart per Villa )

- WHAT’S THE CATCH / WHY IS IT SO CHEAP ?

There is no catch, no sales promotion, no time share presentation that you have to attend -
there is NO CATCH AT ALL ! We are owners and wish to extend to you a vacation to remember.
Why ? Because we know you will refer your friends and have an experience that most could not
have had otherwise. Remember that you can always call any us and know that you
are speaking directly to an owner.

Compare our rates!

Ever wanted to compare our services with the competition….. Here is an example that was taken from JetBlue for travel booked through their website (airfare only) and travel from www.cheapcaribbean.com as a VIP Promotional Package.

We have made every effort to make sure that you will always have the best possible price from us and the best VIP Access anywhere.

This example which was for 7 nights stay for 2 People from www.cheapcaribbean.com  for June 12-19 2013 flying from JFK airport with their total price for comparable package for Junior Suite with Oceanworld Tickets, airfare and transportation included  taken from their website for a total trip for $3,059. Travel was for any 7 days during the period of June 12th, 2013 to July 31st, 2013 all other travel periods were a higher price. Our prices for the Junior Suite is the same all year round (Including Holidays).

CheapCaribbean offer includes limited VIP package, with access only to one VIP area of the resort – VIP beach, and when you book with us, you will have access to all VIP areas of the resort that are listed on our website. We would like to mention that in CheapCaribbean offer you get only 2 a-la-carte dinners guaranteed, if you would like to have dinners at the restaurants, every day you will need to wait in the line to see what restaurant is available (if any) and you cannot have dinners at Special VIP restaurants. With our package, you have access to all restaurants at resort and  get guaranteed restaurant reservations for your entire stay, and the reservations are done at check-in, you don’t need to do it every day. You will also have a number of additional benefits booking with us, you can see more details on your desired accommodation page.

Our Price for 7 Nights in a Junior Suite is $450.00 Ocean View
Your All-Inclusive Price upon Check-in is $50 per person per day x 2 persons x 7days = $700.00
Your Flights booked directly through Jet Blue is  $628 per person
Your total Trip cost $450.00+$700.00+$628 + $628 = $2,406  and if you book with CheapCaribbean its $3,059, so as you can see you save $653 AND will receive many more benefits renting from an owner than any discounted travel sites.

We encourage you our client to compare our prices, VIP Access, Room Type and our Service with ANY travel Site ANYWHEREand you will always get more benefits booking through us as an owner and you will ALWAYS have a better VIP experience. Please don’t ever hesitate to contact us to assist you in your travel needs.

- The Resort looks beautiful do they have wedding packages ?

Yes they have a wedding planner and several packages. The resort also makes for a wonderful Honeymoon location. Imagine a newly wed couple staying in one of the private villas. We can put you in touch with the wedding planner for complete Info and packages.

- How do we get to the resort from the airport ?

Normally you will fly into POP Puerto Plata International Airport. From there it is aprox. 30 min drive by automobile. Your transportation will be provided to you free of charge to and from POP airport. A shuttle van will be waiting at the airport for you. After you pass through Customs and Immigration Area you will enter the Luggage Pickup Area. Get your luggage and proceed outside the terminal building. Look for a transportation host he or she will have a “Name Sign” with your family name on it . You will be taken directly to your resort, please let the driver know that you need VIP check in. At the end of your vacation you will also be taken back to the airport for your trip back home at no charge. Also during your vacation, you will have the use of the shuttle service provided at no cost to you through out the resort and to Ocean World and Ocean World Casino. If you book any tours while at the resort transportation is also provided. You can also fly into Santiago but the travel time is about 1 ½ hours to the resort. Also there is additional charge for taxi service.

If for some reason you miss your flight and arrive at a different time. Simply get any taxi from airport have taxi take you to resort get a receipt from driver give it to check in clerk and your taxi ride will be refunded to you.

- Are all the villas the same?

Absolutely Not, in fact they are all different. There are more than 90 villas in the resort, they are 3-4-5 bedrooms villas, and each villa has a unique design, though they are all build in Mediterranean style.

- Will we get a golf cart to use like I have seen in pictures?

Absolutely YES our guest will get a golf cart to use with a stay in a Villa at no charge. We have seen some owners charge for a golf cart we do not. Through us the golf cart is free the resort will fill the gas tank as needed at no charge also. Besides a golf cart you also receive one free round of golf per person per stay at the 9-hole Los Mangos Executive Golf Course in Costatambar with transportation to and from the course included

- What If I book the villa and only have 2 or 4 people in my party, will I have to share the villa?

No, the villa is yours for the week. There is no charge for under occupancy.

- I have read when I stay in a villa I can have breakfast cooked daily at the villa, is this true ?

Yes, you will automatically have breakfast cooked at the villa for you daily and at NO CHARGE for this
service. The breakfast includes eggs, fruit, juices, meats, cheese and breads.

- What if I want to stay more than 1 week or less than 1 week ?

No problem you can stay any number of days you want we will simply adjust price to a daily rate

- What is included in the All-Inclusive?

24 hours food and beverage available. All meals and drinks, A la Carte dining at 5 specialty restaurants, reservation required, Daytime and late snacks. Alcoholic and non-alcoholic drinks, including beer, spirits, cocktails, house wine with meals, juices and soft drinks available from 4 bars. Daily activities program. Introductory scuba lesson in pool. Non-motorized water sports. Gym, Night entertainment Amphitheater with shows Admission to Disco (drinks not included inside of disco) Kid’s Club , Tennis daytime, Use of bicycles, Privileged use of all restaurants, bars and facilities at Lifestyle Tropical Beach Resort & Spa, and Lifestyle Crown Residence Suites. Shuttle service in resorts Los Mangos Executive Golf Course: 9 hole green fee or half hour tour clinic per stay. Admission to Ocean World Adventure Park, Casino & Marina and to Las Vegas style,“Bravissimo Show” one per person per stay for all bookings. This all-inclusive fee is payable when you arrive at the resort

- Will there be internet service in the villa?

Some Villas have Internet access, but most do not. Internet access is available in the VIP Reservation Area where they have 2 computers that Vip guest can use for free. There is also free high speed wireless is available to you in VIP World and VIP Cafe where you can sit and have a drink at a private table and stay connected.

- Does the resort offer child care ?

Yes and can be arranged at any time while at the resort.

- Children’s playground area

- Supervised Kid’s Club open daily from 9:00 AM to 12:00 PM and 2:00 PM to 5:00 PM

- Daily activities program for children 3 to 12 years old

- Children’s pools and Mini-Disco

Your children are very welcome at resort, they will love having a private pool with a villa stay, they will also love the sunday night Beach Party with live band and show with fireworks. A free day at Ocean World is a must for the whole family, bring swim suits on this one because they will want to play in the many swimming areas within the park. They will also want to spend many hours playing in the VIP beach area.

- Does the resort have a crib or a highchair we can use

Yes they do, just let us know what you need and how many you require at booking so we can make the request for you

- Will there be a safe in the villa for my valuables ?

Yes each villa has a safe we recommend you that you rent a key from the VIP Check-In desk. Cost is $20.00 per week.

- Are there any other or hidden Fees ?

There are no hidden fees with the resort, You simply rent accommodation from us and pay the All-Inclusive fee upon arrival at the VIP reservation desk. You will have to pay your airfare and you will pay a entrance fee upon arrival into the Dominican Republic. This is an entrance fee for all visitors is $10.00

- I see that the all-inclusive fees are $47.50 now and we are going next year will the fees change and cost more when we go?

NO once you book a stay your fees are locked in at time of booking.

- Will we be given a Villa number at time of booking ?

Yes, you can request a particular villa #. As a Platinum Plus members we have a highest priority on accommodation reservations, if you have a specific villa that you would like to get just let us know and we will put in a request for it, there is no guarantee that they will be able to honor the request but they will make every effort to do so if possible. Should your size villa booked not be available for any reason the resort will provide you with two 3 Bedroom villas.

- Are there any adventure trips, we can due while we are at the resort ?

Absolutely YES there is a Excursion Shop located within the resort. They can arrange a wide verity of daily trips. If you want any input on the trips just e-mail us. We have taken many and can give you an idea just what to expect on them.

- How will we find our pick up person at airport ?

After you pick up your baggage you will exit terminal look to your left just as you go out the doors you will see several people there with white tee shirts on with the Lifestyles logo on the one of them will be holding a sign with your name on it.

- What if I am traveling alone and meet someone and want them to join me at resort ?

No problem the all-inclusive daily rate will be payable upon entry. This rate applies between the hours of 10am-6pm for a day pass, or 6pm-11pm for a evening pass. However if a guest is brought in late at night a there may be a additional charge .

- I am just wondering what the legal drinking age in the Dominican republic is?

The legal age is 18 years old.

- What are the Entry and Exit requirements for the Dominican Republic?

For Canadian and U.S. citizens must have a valid passport for travel to the Dominican Republic. All tourists must purchase a visa/tourist card at a cost of $10.00 U.S. to enter the Dominican Republic. Canadian travellers are provided with this visa/tourist card before leaving Canada. Visitors who do not obtain a visa/tourist card prior to entry must purchase one at the airport when they arrive in the Dominican Republic.

There is a departure tax of $20.00 U.S. per person. Canadian or other foreign currencies are not accepted for the departure tax. Some airlines include this tax in your ticket price so check with your airlines.

- What is the average weather and water temp like in the DR

Average Water Temperature: Summer – 83F deg Winter – 78F deg

Average High is 87F

Average Low is 73F

Generally, the temperatures are hot during the day. Many of the days are a mixture of sun and clouds, the clouds being a welcome relief from the hot sun. January is the coldest month, and August is the hottest month of the year . There is no real rainy season in the Dominican Republic how ever some say it rains more often in November and December than other months, it can rain at any time during the year as is such anywhere. Much of the time the rain occurs overnight or as a brief afternoon shower.

- What clothing and misc Items should I pack ?

Due to the Dominican Republic’s warm, tropical climate, not a lot if you’re visiting one of the coastal destinations! Lightweight material shorts, t-shirts, tank tops, bathing suits and sandals are the standard – certainly for during the day. Light pants and jackets are recommended for the evenings, or if you’ll be visiting the mountains, especially in the winter months where the temperatures can cool down at night. As the norm for vacation destinations, people tend to dress a little less casually to go out for dinner or to bars, clubs or casinos. Higher end resorts, restaurants and bars, may have a dress code with more specific requirements. Dominicans tend to dress more formally than North Americans. If you are spending time in a larger city, it is recommended to have a nice set of clothing for going out in the evening. A light rain jacket (and/or umbrella) is useful to have in the event of rain showers. If you plan to participate in sporting or adventure activities, such as tennis or horseback riding, a pair of runners/sneakers will definitely be useful to have.

The following items are ‘recommended’ to bring from home. In the event you forget certain items, most Dominican Republic tourism destinations will probably sell most of what you might need, but items may/many not be priced higher than if they were purchased in your home country.

Clothing Bathing/swim suit(s) Shorts Tank tops & T-shirts Hat(s) for sun protection Long pants (for cooler weather and/or protection from mosquitoes) Light jacket, sweater or sweatshirt (for cooler weather) Light rain jacket and/or umbrella

Shoes Comfortable & breathable shoes for walking around Sandals/flip-flops to wear on the beach Dress shoes for evenings out Runners/trainers for sports activities

Toiletries Soap, shampoo & conditioner Toothpaste & toothbrush Waterproof sunscreen/sun block with a high sun protection factor (SPF) SPF lip protection Moisturizer First aid supplies: pain reliever, upset stomach medicine, Band-aids, etc. Any prescription medicines you may need Mosquito/bug repellent Razor/shaving kit Nail clippers/nail file Comb/brush Small hand mirror Towel Extra contact lenses & lens solution (if applicable)

Other Pack a carry-on bag with your necessary items in case your luggage is delayed or lost Passport/Identification (and photocopy of each kept a separate place) Driver’s license (and photocopy) if you plan on renting a vehicle Money/Traveler’s Checks Travel medical insurance . Camera & rolls of film 110 Volts to 220 Volts adaptor (The Dominican Republic has has a 110 Volts / 60 Hertz system. Visitors from Europe who need to use their electronic equipment such as a battery charger should bring their voltage adaptor) Sunglasses Earplugs (if you are a light sleeper) Spanish-English (or your language) dictionary.

- What about tipping and taxes in the Dominican Republic ?

Officially There is a 16% sales tax (ITBIS) businesses charge for the sale of their products and/or services. By law, particular establishments, for example hotels and restaurants, are also able to add a 10% service charge. Some businesses include this tax and any service charges in their prices, but some do not, so it would be wise to ask before making your purchase. Many times even if there is a 10% service charge added to your bill, this amount is not provided to the staff that provided you the service. If you feel the service you received deserves extra recognition, it will certainly be appreciated as hourly wages are quite low. The average is about 10% of the total cost of the service for restaurants. For baggage handlers at airports, taxi drivers, hotel cleaning staff, etc., use your own discretion based on the service they provide you. Unofficially most small vendors don’t charge tax when you pay in cash so it is advisable to bring plenty of small denomination 1 and 5 dollar bills.